17min

Reporting Mobile App bugs

While using the Flipper Mobile App, errors may occur related to the Flipper Zero update or other features of the app. To help developers fix them, submit information about them on the forum.
1. Create a new topic on the forum
     1) On forum.flipperzero.one﻿﻿, go to the Mobile App section.
     2) Check the latest topics. Maybe the bug you deal with has already been described on the forum.
      3) If the bug hasn't been mentioned earlier, create a new topic by clicking the New Topic button. 
     4) Enter a short description of the bug in the topic name field.
     5) Specify the mobile platform of your device.
2. Name all steps to reproduce the bug
Specify step by step what actions led to the bug:
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3. Specify the firmware version of Flipper Zero
To view the Flipper Zero firmware, press and hold the :down:DOWN button. In the example below, the firmware version is 0.58.1 with a release date 12-05-2022. 
4. Get Flipper Mobile App logs
iOS
Android
     1) Go to the Options tab.

      
     2) Select Logs.

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     3) Select the date and time when the bug occurred.

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     4) Click the Share button (in the upper right corner) and save the file on your phone.

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5. Get Flipper Zero logs
     1) Open Settings → System and change Log Level to Debug.
     2) Connect Flipper Zero to the PC via a USB cable.
     3) Open the online terminal in Chrome: https://googlechromelabs.github.io/serial-terminal/﻿.
     4) Set Baud rate to 230400.
     5) Click Connect.
      6) Select Flipper Zero from the device list.
      7) Enter the log command in the CLI.
      8) Repeat the steps that led to the bug.
      9) Download the log file by clicking the Download output button.
6. Add necessary info to the topic
To attach a file with logs or image, click on the Upload icon.
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After adding all the necessary information, click on the Create Topic button in the lower left corner.